…and Make Sure Other Admins and Behave Appropriately When Posting…
I learned something new about Facebook business pages over the weekend. Of course Facebook is always changing rules and policies and it’s difficult to keep up sometimes. Post too much of something or post the wrong thing and you might find yourself with a temporary ban from posting anything, not even able to click like and give a friend a thumbs up.
In this case I was banned, but I hadn’t posted anything. I was off shopping at the local farmer’s market and snacking on cinnamon roasted pecans with my youngest two boys Sunday afternoon when it happened and no where near the internet. I’ve been making a conscious effort to spend less time online over the weekends (and actually doing a pretty good job of it…) So when I popped over to Facebook to join a cross stitching conversation I was pretty annoyed when I couldn’t even click like.
The notification box that popped up was very specific that a post I made was against policy and was removed (it quoted the post content and mentioned the page) and informed me that I was banned from any Facebook activity other than reading for 12 hours.
The page that was posting the against policy content was a page that I had set up for a small organization quite awhile back when I was helping them with a few things. It’s something I have done dozens of times and then not really thought much about afterward… I was still set to an Admin role for the page, along with 4 other people from the organization. So when someone posted the content that was against Facebook policy it tripped a ban filter and everyone who was an admin of that page was banned for 12 hours.
Now, I don’t mind the filters, they are trying to keep malicious content away etc… But Facebook is full of top notch technology and smart people, so you would think that the filter could tell which person was posting the content and only ban that person as opposed to banning everyone. At the same time, it’s my fault for not making sure the settings were all as they should be when I was finished doing what they needed my help with.
So that’s my social media management tip for today. If you’re helping clients with Facebook pages and you’re set to Admin role on any of those so that you can post as the page, review the settings and see how many people are admins. Also, if you’ve finished a project on Facebook and no longer need that level of privileges, go in and remove yourself from the Admin panel to be a regular fan of the page until your services are needed again.
Three more posts about social media to check out before you go: